I Didn’t Receive My Confirmation Email—What Now?

Your confirmation email includes your QR code or PIN, plus details about your drop-off spot. If it hasn’t shown up, try the steps below:

• Spam or junk folder — Search for subject lines like:
  “Your Luggage Drop Booking Confirmation” or “You're All Set!”

• Wrong email? — Make sure you used the correct email address when booking (no typos!)

• Used a phone number? — If you booked with a mobile number only, you may have received an SMS instead

The fastest way to access your booking is through your Luggage Drop account:

1. Visit luggagedrop.com

2. Click “Log In” (or “Sign Up” if it’s your first time)

3. Enter the same email or phone number used at checkout

4. Once logged in, go to “My Bookings”

There you’ll see:

• ✅ QR code or secure PIN

• 📍 Drop-off location info

• 🕓 Time windows

• 🧾 Receipt & order history

If you can’t find the email and can’t log in:

• Contact Luggage Drop support with:

  • Your full name

  • The email or phone number used

  • Approximate booking date and city

We’ll verify your info and resend your confirmation ASAP.

Once you receive your email, save it to your phone or wallet app—or screenshot the QR code for instant access at check-in.