How to Update Your Payment Information

Luggage Drop uses Stripe Express to securely manage host payouts. If you need to update your bank account, debit card, or other payout details, you can do this directly through your Stripe Express account.

Visit Payment Settings Dashboard

Use the email address or phone number connected to your Luggage Drop host payout account.

Stripe may send you a verification code by text message or email to confirm your identity.

Once you are logged in, go to your account or payout settings.

From there, you should be able to view and update the payment method connected to your Stripe Express account.

Select the bank account or debit card currently on file and follow Stripe’s prompts to update your payout details.

After making changes, be sure to save your updated payment information.

For security reasons, Luggage Drop cannot manually update your bank account, debit card, or payout details for you.

All payment information must be updated directly through Stripe Express.

If you recently changed your payment details, future payouts should be sent to the new account on file with Stripe. Timing may depend on Stripe’s verification process and payout schedule.

If Stripe does not recognize your email address or phone number, make sure you are using the same contact information you used when setting up your Luggage Drop host payout account.

If you are still unable to access your Stripe Express account, please contact Luggage Drop support and include:

• Your host location name

• The email address you believe is connected to your payout account

• A brief description of the issue you are seeing

Our team can help confirm which Stripe Express account is connected to your Luggage Drop host profile.