Traveling with Luggage Drop
How Can I Delete My Luggage Drop Account?
We’re sorry to see you go! If you’d like to delete your Luggage Drop account, the process is quick and straightforward — no need to contact support. H...
How to Contact Support While Traveling
Whether you're trying to check in late, can’t find your drop spot, or just have a quick question about your bags, our support team is just a tap away....
I Didn’t Receive My Confirmation Email—What Now?
Your confirmation email includes your QR code or PIN , plus details about your drop-off spot. If it hasn’t shown up, try the steps below: Spam or jun...
Creating and Managing Your Luggage Drop Account
It keeps your bookings, bag check-in codes, payment methods, and travel history all in one place—so your trip stays smooth and stress-free. View and m...
I Was Late—Can I Still Pick Up My Bag?
If you’re running behind schedule, don’t panic. Here’s what to do and what to expect based on the situation. You can still pick up your bag! Just show...
Refund Policy – When and How Do I Get a Refund?
Luggage Drop offers full refunds when cancellations are made at least 24 hours before your scheduled check-in time. You are eligible for a full refu...
Prohibited Items and Luggage Size Limits
While most standard bags are welcome, there are a few items we can’t accept for safety, legal, or storage reasons. The following items are not allowe...
Can I Walk In Without a Reservation?
To keep your bags secure and ensure a smooth experience for travelers and hosts, Luggage Drop is a reservation-only service. You must book online be...
What Happens If I Lose My Booking Confirmation?
If you can’t find your confirmation email or SMS, you can still check in as long as you have access to your Luggage Drop account. Go to luggagedrop.c...
Is My Luggage Safe at a Luggage Drop?
Every Luggage Drop location is carefully vetted, monitored, and designed to protect your belongings from the moment you drop off to the moment you pic...
What to Bring With You When You Drop Off Your Luggage
Your Confirmation Code This will be a QR code or a secure PIN , sent via email and/or SMS after booking You’ll need this to check in—either by scan...
How Check-In and Check-Out Works
Here’s exactly how the process works—quick, secure, and fully digital. Arrive at your booked location Make sure you arrive during your selected drop-o...
How to Book Luggage Storage Online
Whether you're planning ahead or booking on the go, here's how to secure your bag drop spot with confidence. Go to LuggageDrop.com Head to our homepag...
How Much Does Luggage Storage Cost?
At Luggage Drop, we believe in keeping things easy—especially when it comes to pricing. That’s why we charge a flat daily rate per bag , with no weig...
What Can I Store at a Luggage Drop Location?
If it rolls, zips, or straps shut—you can probably store it. But there are a few important rules to keep things secure, safe, and simple for everyone....
How to Find a Luggage Drop Location Near You
Need to drop your bags fast? Finding a Luggage Drop spot near you is easy. Whether you're just arriving in a new city or have a few hours after check-...